CEO Message
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CEO Message
Dear Board and Commission,
Please view the video for an introduction to this month’s CEO Dash!
Paul D. Bishop, CAE,
President & Chief Executive Officer

Testing Service Numbers
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Testing Service Numbers
Congratulations to the Marketing and Communications team as the new Professional Operator website is a finalist for an American Marketing Association award for best website of the year. We’re competing against large companies, so it’s an honor just to be nominated!
- PO Website awarded as ‘Best Website of the Year” by the American Marketing Association of Iowa
- Partnered with David James Group
- Pride
- Initial planning for September Board Meeting in Portland, Maine
- Planning the ABC and PO booth as well as a POwer Pinning Ceremony at Weftec21 in Chicago
- Initial planning and visiting the venue for the ABC Innovation in Certification 2022 Conference in New Mexico
- Starting 2022 Board of Directors Elections
- Gearing up for Exam Development and starting recruitment efforts for item writers
- Managing the development of the new Certemy platform, as well as training on the system
- Assisting with building the relationship with the National Blue Ribbon Commission to get the Onsite non-potable water certification off the ground
A New Partnership with Certemy
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A New Partnership with Certemy
ABC is excited to announce a new partnership with Certemy, a certification management software company. Certemy’s instantly configurable software is for professional certification boards and associations who wish to automate a manual, paper-based certification program — or replace custom certification management software that is too difficult or expensive to change.
With Certemy, we will be able to process certification applications and renewals for the Professional Operator and ABC Voluntary certification programs faster and easier while reducing costs and expanding functionality. We will be able to drive efficiency through automation. Build trust through transparency. Add or change any aspect of our certification programs in minutes without IT staff or custom programming. Certemy will proactively guide professionals through the certification process, step by step, so we can spend more time analyzing data and managing exceptions. Our applicants will love the online application process and ease of use, as well as the Digital Wallet, so that all of their documents are just a click away.
We are excited to launch both programs on this web-based software this fall!
Some things we love about the platform:
- We can host both the ABC and PO programs, allowing us to go paperless for the previously paper-only ABC Voluntary program.
- More reporting features built-in, as well as the ability to create custom reports
- A registry of our professionals updated in real-time that we can embed on our website, making it easier to know who is currently certified
- Allows the reviewer to log in as the professional and see what they are seeing
- Continual updates hosted by the platform, at no additional cost to us
- Easier step-by-step applications, with a clearer distinction between exam and reciprocity applications
- Notifications are sent on a recurring basis when certifications are close to the expiration
- A digital wallet for both programs, so that the professional has access to all of the documents they have uploaded, as well as copies of their certificates issued by us, anytime, on their phone or computer-tech/website support by Certemy for any issues the professional or ABC may have.
- More, and easier, customization of all fields held in Certemy. Anything on our side can be changed in a matter of minutes.
- User guide to help answer commonly asked questions, as well as a team at Certemy available for phone support for our candidates.
Testing and Certification Numbers
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Testing and Certification Numbers
Testing Numbers: October 1, 2022 through September 30, 2023
Current Certification Numbers:
* Numbers do not include renewals
WPI Program
PO Program
WPI Financials
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WPI Financials
Dates to Remember
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Dates to Remember
October 15-19
RCAP Conference-Boston
October 22-25
ASDWA Conference-Greenville
November 13-16
One Water Summit-Tucson
January 7-12
IiC24 and Board Meeting-Newport Beach
Board Announcements
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Board Announcements
You can find the draft meeting minutes from our September meeting here.
Earlier this year, the Institute for Credentialing Excellence (I.C.E.) published the Future of Credentialing report, which outlines change drivers that could have an impact on certification organizations.
To understand our readiness for these change drivers and how we should prioritize planning, I am asking each of you to fill out I.C.E.’s Prioritization Assessment by October 12, 2023. I.C.E. Future of Credentialing Board and Staff Prioritization Assessment Survey (surveymonkey.com)
Once completed, I.C.E. will provide us with a report based on our team’s responses. We will be using this report to facilitate foresight conversations with the Board, Commission, and staff team members. This data will help us have long-term conversations about the future of our program(s).
Please set aside 10 minutes over the next few days to complete the assessment. All responses are anonymous and are intended to help our organization make strategic decisions.
Please reach out to me if you have any questions about the assessment.
Highlights
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Highlights
Click here for the video the Barbados Water Authority published as a recap for our PO Pinning for CAWASA.
ASAE has recognized our hard efforts on our Rebranding Campaign with a Gold Circle Award.
Meet the DJG Team
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