CEO Message
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CEO Message
Dear Board and Commission,
Please take a look at the introduction to this month’s CEO Dash!
Paul D. Bishop, CAE,
President & Chief Executive Officer

Testing Service Numbers
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Testing Service Numbers
Congratulations to the Marketing and Communications team as the new Professional Operator website is a finalist for an American Marketing Association award for best website of the year. We’re competing against large companies, so it’s an honor just to be nominated!
- PO Website awarded as ‘Best Website of the Year” by the American Marketing Association of Iowa
- Partnered with David James Group
- Pride
- Initial planning for September Board Meeting in Portland, Maine
- Planning the ABC and PO booth as well as a POwer Pinning Ceremony at Weftec21 in Chicago
- Initial planning and visiting the venue for the ABC Innovation in Certification 2022 Conference in New Mexico
- Starting 2022 Board of Directors Elections
- Gearing up for Exam Development and starting recruitment efforts for item writers
- Managing the development of the new Certemy platform, as well as training on the system
- Assisting with building the relationship with the National Blue Ribbon Commission to get the Onsite non-potable water certification off the ground
A New Partnership with Certemy
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A New Partnership with Certemy
ABC is excited to announce a new partnership with Certemy, a certification management software company. Certemy’s instantly configurable software is for professional certification boards and associations who wish to automate a manual, paper-based certification program — or replace custom certification management software that is too difficult or expensive to change.
With Certemy, we will be able to process certification applications and renewals for the Professional Operator and ABC Voluntary certification programs faster and easier while reducing costs and expanding functionality. We will be able to drive efficiency through automation. Build trust through transparency. Add or change any aspect of our certification programs in minutes without IT staff or custom programming. Certemy will proactively guide professionals through the certification process, step by step, so we can spend more time analyzing data and managing exceptions. Our applicants will love the online application process and ease of use, as well as the Digital Wallet, so that all of their documents are just a click away.
We are excited to launch both programs on this web-based software this fall!
Some things we love about the platform:
- We can host both the ABC and PO programs, allowing us to go paperless for the previously paper-only ABC Voluntary program.
- More reporting features built-in, as well as the ability to create custom reports
- A registry of our professionals updated in real-time that we can embed on our website, making it easier to know who is currently certified
- Allows the reviewer to log in as the professional and see what they are seeing
- Continual updates hosted by the platform, at no additional cost to us
- Easier step-by-step applications, with a clearer distinction between exam and reciprocity applications
- Notifications are sent on a recurring basis when certifications are close to the expiration
- A digital wallet for both programs, so that the professional has access to all of the documents they have uploaded, as well as copies of their certificates issued by us, anytime, on their phone or computer-tech/website support by Certemy for any issues the professional or ABC may have.
- More, and easier, customization of all fields held in Certemy. Anything on our side can be changed in a matter of minutes.
- User guide to help answer commonly asked questions, as well as a team at Certemy available for phone support for our candidates.
Testing and Certification Numbers
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Testing and Certification Numbers
Total examinations issues in the 2026 fiscal year to date.
Current Certification Numbers:
* Numbers do not include renewals
WPI Program
PO Program
WPI Financials
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Dates to Remember
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Dates to Remember
March 8-12, 2026
WateReuse Annual Symposium in Los Angeles, CA.
March 16-21, 2026
Excellence in Training Cohort in Buford, GA.
March 23-25, 2026
RCAC and Water Strategies in Washington, D.C.
April 6, 2026
WPI offices will be closed.
April 20, 2026
Innovation Hub in Chicago, IL.
April 29-May 2, 2026
2026 BCWWA Conference & Trade Show in Penticton, BC.
Board Announcements
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Board Announcements
You can find the meeting minutes from our January and February meetings below.
2026 January BOD Meeting Minutes
Please complete the survey below so we may begin planning the August 2026 Leadership Meeting.
IiC26 was an ode to resilience! From travel delays and lost luggage to addressing industry struggles and personal growth, this conference was one of the most impactful yet. See our conference recap below!
As part of Water Professionals International’s member benefits, Drake Wood, Legislative Director at Water Strategies, will provide quarterly federal update presentations to keep members informed of key developments in federal water policy. This presentation will be the second of four quarterly briefings and will include an update on the FY27 appropriations process, an overview of Congress’s current legislative direction, a forward-looking discussion of the upcoming midterm elections, and a summary of relevant regulatory developments. These briefings are designed to give members timely insights into federal legislative and regulatory activity and what it may mean for the water sector.
We have been hard at work over the last year developing our Excellence in Training certificate program. In partnership with The Water Tower, Georgia Gwinnett College, and the EPA, we created this program to move toward a more efficient, standardized, and quality focused approach to water sector training. By setting clear standards for trainers, course design, and content providers, we hope to strengthen the value and impact of operator training and support the water sector as a whole. Over the past year, our subject matter experts have developed exam content, and we were able to gather in Buford, Georgia at The Water Tower campus for a full week of item review.
In March, we will host our first Excellence in Training cohort at The Water Tower campus! This group will spend the week working through the curriculum, gaining hands on training experience, and wrapping up the week by beta testing the exam. After the cohort, we will stay connected with participants over the next year, tracking how they implement the curriculum in their own programs and how that connects to the certification outcomes of the operators they train. We are excited to see the program come to life and believe it will make a meaningful difference in how operators are trained across the industry.
The 2025 Annual Report is now available for download.
If needed, please complete the expense report below.
Highlights
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Highlights
You can ask your WPI questions from our newest team member, WooPI!
You can login here to begin connecting with your preassigned groups. If you have any issues accessing the forum, please email communications@gowpi.org for assistance.
Meet the DJG Team
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