CEO Message
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CEO Message
Dear Board and Commission,
Our last quarter was incredibly busy and wildly successful! We had a record number of professional operator pinnings, received national recognition for our rebranding efforts, and were invited to take part in industry-wide events.
Paul D. Bishop, CAE,
President & Chief Executive Officer

Our team has been working tirelessly to meet our goals, and their hard work has paid off with impressive results. Not only have we expanded our client base for testing, but we’ve also improved our operational efficiency, leading to a boost in our bottom line. This success is a true testament to the collaboration and teamwork that defines our organization, from our dedicated volunteers to our team here. Every member of our team has played a crucial role in this achievement, demonstrating their unwavering commitment to our shared vision and objectives.
In this edition of the CEO dashboard, the numbers speak for themselves. This has been a year of success, thanks to our strategic planning, hard work, and the countless hours put in by our staff and volunteers. Looking ahead to the next quarter and beyond, we are filled with optimism and excitement. We have learned valuable lessons and built-up momentum, leaving us confident that we are on the right path. I have no doubt that this team has what it takes to overcome any challenges and embrace the opportunities that lie ahead.
We want to express our sincere gratitude for your ongoing support and confidence in our team. We are incredibly proud of what we have accomplished and eagerly anticipate what the future holds. We are excited to meet with the Board next week as we dive into a new budgeting system and review the groundwork we’ve laid for another fantastic year ahead.
All the best,
Paul
Testing Service Numbers
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Testing Service Numbers
Congratulations to the Marketing and Communications team as the new Professional Operator website is a finalist for an American Marketing Association award for best website of the year. We’re competing against large companies, so it’s an honor just to be nominated!
- PO Website awarded as ‘Best Website of the Year” by the American Marketing Association of Iowa
- Partnered with David James Group
- Pride
- Initial planning for September Board Meeting in Portland, Maine
- Planning the ABC and PO booth as well as a POwer Pinning Ceremony at Weftec21 in Chicago
- Initial planning and visiting the venue for the ABC Innovation in Certification 2022 Conference in New Mexico
- Starting 2022 Board of Directors Elections
- Gearing up for Exam Development and starting recruitment efforts for item writers
- Managing the development of the new Certemy platform, as well as training on the system
- Assisting with building the relationship with the National Blue Ribbon Commission to get the Onsite non-potable water certification off the ground
A New Partnership with Certemy
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A New Partnership with Certemy
ABC is excited to announce a new partnership with Certemy, a certification management software company. Certemy’s instantly configurable software is for professional certification boards and associations who wish to automate a manual, paper-based certification program — or replace custom certification management software that is too difficult or expensive to change.
With Certemy, we will be able to process certification applications and renewals for the Professional Operator and ABC Voluntary certification programs faster and easier while reducing costs and expanding functionality. We will be able to drive efficiency through automation. Build trust through transparency. Add or change any aspect of our certification programs in minutes without IT staff or custom programming. Certemy will proactively guide professionals through the certification process, step by step, so we can spend more time analyzing data and managing exceptions. Our applicants will love the online application process and ease of use, as well as the Digital Wallet, so that all of their documents are just a click away.
We are excited to launch both programs on this web-based software this fall!
Some things we love about the platform:
- We can host both the ABC and PO programs, allowing us to go paperless for the previously paper-only ABC Voluntary program.
- More reporting features built-in, as well as the ability to create custom reports
- A registry of our professionals updated in real-time that we can embed on our website, making it easier to know who is currently certified
- Allows the reviewer to log in as the professional and see what they are seeing
- Continual updates hosted by the platform, at no additional cost to us
- Easier step-by-step applications, with a clearer distinction between exam and reciprocity applications
- Notifications are sent on a recurring basis when certifications are close to the expiration
- A digital wallet for both programs, so that the professional has access to all of the documents they have uploaded, as well as copies of their certificates issued by us, anytime, on their phone or computer-tech/website support by Certemy for any issues the professional or ABC may have.
- More, and easier, customization of all fields held in Certemy. Anything on our side can be changed in a matter of minutes.
- User guide to help answer commonly asked questions, as well as a team at Certemy available for phone support for our candidates.
Testing and Certification Numbers
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Testing and Certification Numbers
Testing Numbers: October 1, 2022 through August 31, 2023
Current Certification Numbers:
* Numbers do not include renewals
WPI Program
PO Program
WPI Financials
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Dates to Remember
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Dates to Remember
September 13-15
WPI Board Meeting-Banff
October 1-4
WEFTEC-Chicago
October 15-19
RCAP Conference-Boston
October 22-25
ASDWA Conference-Greenville
November 13-16
One Water Summit-Tucson
January 7-12
IiC24 and Board Meeting-Newport Beach
Board Meeting Timeline
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Board Meeting Timeline
- Arrivals all day
- Welcome Reception
- 5:00 PM-7:00 PM
- Vermilion Room
- Breakfast and Executive Session
- Served 8:00 AM -9:00 AM
- Vermilion Room
- Board Meeting
- 8:30 AM – 3:30 PM
- Vermilion Room
- Packet sent via email, will have hard copies at the meeting
- Evening Out
- Please meet in the Lobby at 3:50 PM to board our Open Top Tour bus for a 4:00 PM departure!
- Bring a light jacket. We will be in an open top tour bus for a tour of Banff as well as transportation to the gondola, dinner, and back to the hotel.
- We will arrive back to the hotel around 9:00 PM.
- Departures
Highlights
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Highlights
ASAE has recognized our hard efforts on our Rebranding Campaign with a Gold Circle Award.
Meet the DJG Team
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